Things that happen in support messages that I don’t like… Part II

++ 07.03.2011 ++ UPDATE ++ UPDATE ++ UPDATE ++ The mentioned error message had been improved with Oracle 10.2.0.5 ("Things change for the better" or "How I enhanced the Oracle DBMS software"). Thus, the content of this blog post is only valid for older versions of the Oracle database software. ++ UPDATE ++ UPDATE ++ … Continue reading Things that happen in support messages that I don’t like… Part II

Things that happen in support messages that I don’t like…

After some years working in support solving messages everybody will have a list of things that do occur over and over again and that never seem to get better. Today I will start with the most anoying one (at least to me): No remote connection possible! Imagine you experience a heart attack. What you usually … Continue reading Things that happen in support messages that I don’t like…